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Nancy Gene Giles, Author
CEO, Smooth Sale, and Author
Nancy Gene Bauer Giles grew up in Columbus, Ohio and was raised by Dad, Mom, Grandpa and Grandma. Ethics, truth, integrity and honesty were the values they instilled along with showing her that she could do anything. After moving to Westerville, Ohio, graduating high school and a year at Ohio State University in 1960’s, she struggled to find what she wanted to study.
That made it easy for her to say “yes” when asked to be a Franklin County Deputy Sheriff in 1965. As a young woman she faced acceptance in a male only profession and managed a sexist environment while training new deputies in CPR, criminal justice and crowd control.
After 7 years of being their only woman Deputy in a time of turmoil and after the passing of the Sheriff, she seized the opportunity to be a Westerville Police Officer. She was hired as their first Policewoman and to implement a Federal Grant in Community Relations at a time when police officers desperately needed a positive image. Nancy also taught law enforcement classes to veteran officers and newly hired recruits at Columbus Technical Institute. She wrote a column in a weekly suburban newspaper, taught safety to women, talked about drugs with students and helped businesses all while experiencing a difficult “me too” situation.
After an “aha” moment, she and her 6 year old daughter moved to Tampa Bay Florida. She secured a job with Eckerd Drugs where she traveled the corporation training and implementing security measures. While raising a daughter and traveling, Nancy graduated from Eckerd College in St Petersburg, Florida in 1982. After working in corporate security for Eckerd Drugs for 7 years, her business degree motivated her to start and license her own private investigative agency, Account-Abilities.Inc. She was highlighted in articles as the only woman in the area who owned an investigative agency. She was a business owner who marketed her services and contracted with companies like Burger King, Kroger, Universal Studios and Kash n’ Karry while training employees all over Florida to do investigations.
In her next adventure she spent 12 years as a Customer Service Manager working for Home Shopping Network after starting part-time. She led training efforts with customer service employees, upgraded escalation procedures and was on a committee to assess the scripting credibility of products prior to their airing on retail TV. She had the good fortune to be on a development committee for the implementation of hsn.com and learned about selling on the internet. She outlined a book when she left called “Good Boss – Bad Boss” but has not had the time to write it.
The next challenge was leveraging her business experience and desire to make a difference by joining a nonprofit serving people with disabilities. Her nonprofit career as Chief Innovation Officer at Evergreen Life Services has spanned the past 12 years and inspired her to write about her unusual career experiences. The beginning and ending of her 50+ years has led her back to serving and protecting. In her “repurposing” she is hoping to share law enforcement experiences from the 1960’s, tell stories of working in male dominated professions and encourage women to reach their full potential.
Writing a book called The Accidental Deputy during a pandemic, just seemed like a logical next step. Followed by Police Love & Understanding where she became the first policewoman in Westerville, OH and faced sexual harassment each day of her service. Available online at Amazon, Barnes & Noble, Books a Million and Walmart.